Frequently Asked Questions

GoalMakers Master Manager FAQ

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A quick video answering some of the most frequently asked questions about the GoalMakers Master Manager Program. 

GOALMAKERS MASTER MANAGER FAQs

Some of the most frequently asked questions about the Master Manager program!

Who should attend the Master Manager Program?

We like to say that the Master Manager program is built for everyone in your enterprise, from the sweeper to the CEO! The program serves both as a powerful education experience but beyond that is an alignment tool for your organization—to get everyone speaking the same language and moving together toward a shared goal.

How is the Program (90-Day MBA) Administered?

The 90-Day MBA program is offered to companies of all sizes through a customized learning management platform (your company custom business school) that Goalmakers builds for your enterprise.

All of the program contents will be accessible within your custom business school which you and your employees will have a unique login and unrestricted access into 24/7. All of the program can be viewed on any web browser on a computer or mobile phone with internet access.

The program contents and materials are administered by your instructor (Goalmakers chief content officer) John Cioffi, and will be released to your employees in a ‘dripped out’ format in sequential order of the program flow. Goalmakers can administer the program in a custom timeframe to satisfy your organization’s needs in the ‘drip-by-days’ format.

Is it given to everyone in the company at once? Individually?

Goalmakers can custom-tailor how your company wants to roll out your company’s custom business school to your workforce. We have designed our program for the upper-level company management individuals as the first cohort at your organization to go through the program.

We built the GoalMakers executive intake onboard program for your executive-level managers to go through the program first and take the opportunity to customize every section of the program’s content to fit the strategies, principles and needs of your organization.

Our clients have seen the most success by having their upper-level managers go through the program in the first quarter, followed by putting another cohort of department-level managers and employees in the quarters to follow. We recommend finding the pricing package with the right number of seats (employees going through the program at once) to be roughly 10-20% of your workforce during any given quarter.

With that, one of the questions we get frequently is “How many employees per company should attend?”

Each and every organization is unique, but we strongly suggest sending multiple employees from your organization—this will create that organizational alignment.

The more employees per department or team, the more effective you will be in implementing these skills across the organization to create systemic change and improvements.

What are the time commitment expectations for the employees going through the program? (Ex: 20 minutes/day or 2 hours/week.)

We recommend for your company to determine the best timeline and time management allocations for your workforce to go through the program. From our experience, we estimate that an employee of your company can allocate 1-2 hours a week towards this program to complete all contents in their entirety in a 90 day window of time.

If an employee decides to go through the entire program straight through, we estimate a 20-25 hour window of time for total completion. For most effective and optimal learning results, we recommend spreading out the learning in intervals, such as allocating time per week to do so (ex: 2 hours per week for up to 9 weeks).

It’s entirely up to your organization how you allocate your workforce of employees time to go through your custom business school. Your management will decide if you’d like your employees to go through this individually, in pairs or small groups, as we’ve seen effective learning in all options.

How many chapters and sections are in the program and what does each section of material cover?

The GoalMakers 90-Day MBA, which encompasses all the learning content and materials in your company’s custom business school, contains six core business management training sections:

Section 1: Set Goals All The Time
Section 2: Focus On The Process, Not a Plan
Section 3: Coach The Right People
Section 4: Serve The Right Customer
Section 5: Empower Your Entire Team
Section 6: Do The Right Things Right

After the core six management sections, your employees will enter the finance and accounting sections of the program.

Section 7: Financial Fundamentals & Case Study
Section 8: Accounting Mastery

Finally, we have a series of bonus business sections that we have concentrated from our live seminar, book and 35 year consulting business.

Section 9: Business Planning
Sections 10-12: Bonus Business (Board of Directors, Hiring & Interviews)

What are the types of content and learning/training material within the program?

Interactive Exercises - Response forms with short-answer and long-form questions for your employees to fill out and submit associated with the learning sections for Goalmakers team to catalog and send your executives in monthly reports.

Downloadable Resources - Attached PDF materials, custom-tailored to your company for print-out and application into daily operations.

Live Seminar Videos - HD interactive videos recorded at a live 5-Day MBA seminar, instructed by our chief content officer and founder John Cioffi, guiding you through each lesson and learning section.
E-Book Learning Content - Written content directly from the core strategies and principles from the Winning Manager’s Playbook and Goalmakers Consulting training IP, delivered in the form of e-book learning modules and sections.

How does the program get delivered (dripped out) to the learner and how long does it take to go through the full program?

The 90-Day MBA program can be delivered at the speed your company requests and our program is flexible to meet your needs. Every learning section can be available all at once, or dripped out in sequential order every week, month or some other time frame.

If the employees below management don’t have access or need the company financials, why does it matter for them to get the financial parts?

It’s entirely up to your executive team how you’d like to release the financial and accounting sections to your employees. Our financial case study provides the framework for all financial fundamental principles your organization will need and all employees can benefit from. It’s up to your executives what financial information you’d like to include in other parts of the financial sections that can be customized, such as company financial goals and net profit.

How is the program communicated? Zoom? Do we record it? Is it on a website or learning platform?

All of the 90-Day MBA learning contents and materials are communicated via written learning modules, audio case studies and client stories, and live seminar HD videos. Everything is available at your entire workforce’s access directly in your company custom business school. All videos are pre-recorded at a live 5-Day MBA seminar and custom-tailored to your 90-Day MBA learning.

How is the Master Manager Program Administered?

The program is primarily self-paced eLearning through eBook, video, and interactive modules to execute these learnings in real-time. The content is ‘dripped out’ over the 8-weeks with two new sections releasing every other week so you’ll never be overwhelmed or fall behind. 

Do employees go through the program separately at different times or together? By department, company-wide? Is the best company roll-out to not have everyone take it at once the same time and send people through incrementally?

The 90-Day MBA was designed in an agile, fluid learning format for your entire workforce to have the flexibility to take the program at your own design. Your custom business school can be administered with employees going through it one-by-one, in small groups, by department or as an entire team.

Additionally, your custom business school can be accessed by employees at any time they want, either at separate times individually or all together. Every employee can take a stop-and-go approach when they want to access your learning platform contents.

What type of company is this program ideally for?
An established existing business or a newly started company?
What are the ideal size levels for a company going through this program?

Custom business schools built out of the 90-Day MBA learning content will be a great match for companies who have at least 10 employees and have existed for at least one year. Any companies over that size and length of time will have met all the key milestones and have the enterprise challenges, pains and problems that the 90-Day MBA provides applicable tools and solutions for.

For any companies with less than 10 employees and within their first year of existence, the standalone 90-Day MBA will be a much better fit to purchase and gain value from as a single program, with a custom business school being a better solution down the line of growth and development.

Are there different sized packages or paths for small/medium/large?

Goalmakers offers three custom business school packages to best suit your needs of how many employees per quarter you would like to put through the 90-Day MBA in your company’s custom business school.
We have a package for 10, 20 & 40 employees per quarter. If your company is interested in building a custom business school to accommodate more seats than 40, we can create an enterprise-level package for you.

Is there a way to see John Cioffi and the instructor style before buying the program to get a feel for the type of content and teaching style to relate to the instructor?

Goalmakers has created a preview course on our website, Goalmakers.com/coursepreview for your executives and employees to get a chance to watch the videos, explore the learning content and try out the exercises taught by our instructor and founder John Cioffi.

Can you tell us about some of the successful clients or case studies of companies who have gone through the program and what they have to say about it?

Goalmakers has worked with hundreds of clients and individuals through our 35 years as a consulting business and delivering our live seminar, the 5-Day MBA.

On our website, goalmakers.com, you can access 50+ video and written testimonials of people who have experienced and been a part of the Goalmakers program strategies and principles.

There, you can review the impact on company success that our product has had in enterprises worldwide that we hope to have the opportunity to offer your company.

How does this program get made specific or fitting to a company and in what ways does it get ‘customized’?

During the first 30 days of your custom business school development, Goalmakers team will work with your company executives through our 8-step process to first guide you through our executive intake onboarding form.

During the onboarding customization process, your executive team will have the opportunity to customize all the different learning concepts, principles and strategies for your employees to absorb directly related to your company’s needs, opportunities and pursuits.

What are the core benefits and expected ‘ROI’s’ from our company buying this program that make it well worth the investment and cost?

Goalmakers hope and expectation of your organization implementing your custom business school is seeing improved organizational alignment for your entire workforce, better internal and external communications amongst managers and employees.

We want you to set more challenging yet reasonable goals that your teams can achieve and surpass, have a stronger and clearer direction in the vision of your company.

We want you to implement the tools necessary to empower your employees and teams for maximum output and success, while enjoying what they do, all of which will contribute to financial growth and health of your company.

Where can I see a working version of this program so I know what the product is like before buying it?

In addition to your team accessing the free preview course Goalmakers has provided on goalmakers.com/coursepreview, interested companies can schedule a time to speak with a Goalmakers team member to see a live demo of the product on a screen share meeting.

The Goalmakers team will take you through a live custom business school and show you each of the components of the learning platform and how it can be administered at your company.

What is the pricing and cost breakdown for the different program options and where can I go to get that information?

Goalmakers custom business schools are priced under a tiered membership format, with pricing based on the number of seats your team will request access to per quarter for your employees. These prices range from $2,000-5,000 per quarter, with an annual membership fee to access this pricing.

All pricing and package information can be accessed in our custom business school sales information packet which Goalmakers can send your company upon request.

What industries and types of companies does this program work best for and can you tell us some of the most successful and what made it work so well for them?

Goalmakers has worked with all different types of industries, companies and market sectors and seen great success with implementing the 90-Day MBA learning principles and strategies at scale.

On the client testimonials section of Goalmakers.com, you can see the wide range of areas of business and markets Goalmakers has experience in.

What makes the Goalmakers program/product different and unique to all the other management courses, training and consultants out there that we should buy your program?

Goalmakers 90-Day MBA learning program and your company’s custom business school will be different from any other programs you can find online for the price and quality.

First, it’s customized to your organization. Our 8-step onboarding process will give your executives a branded, white-labeled product to deploy at your organization that will communicate your company’s message, and resonate directly with your workforce. Customizations we provide can be found nowhere else for the price.

Two, the duration of time of completing the program. With a three month (20 hours) time allocation, we’ve concentrated every key piece of a traditional MBA, in 1/8th of the two year time frame. We know your workforce time is incredibly valuable and costly, which is why we were compelled to condense down everything you need to know in 90 days, ready to implement into daily work and start seeing results.

Three, the affordability and lowest cost. Your custom business school will not look or feel anything like a general business course that you can find as a digital purchase or a streamed standalone video on the internet. It’s a custom product that your company will implement and offer as the centralized hub for alignment, training and growth at your company, and it could cost hundreds of thousands of dollars to develop this learning and training customized for your organization from scratch. We will beat any custom learning company on price and not compromise on quality in doing so.

Fourth and finally, our customer-intimate implementation and support. For 35 years, our consulting business has had a clear view of the clients we work with: our clients success is our success. Getting our clients to the successful place, both in management and financial growth, we know they can be is our priority. The Goalmakers team will ensure your organization is customizing and implementing a smooth, value-first custom business school and work with your executive team to stop at nothing short of the best.

That’s what we’ve proven for 35 years and will be for your company.

What is Goaltracker and how does our company get to use it in the program?

Goaltracker is the flagship Microsoft Excel-based software tool that Goalmakers will custom-develop as an application to implement within your custom business school offering.

Within Goaltracker, your employees will be able to work with their department-level managers to set, manage and record their goals on a daily, weekly and monthly basis. Your Goaltracker can sync directly with your internal Excel system and existing spreadsheets at your company.

Employees will have the tools to update their Goaltracker’s with status notes on progress towards achieving their goals. The main dashboard for your company’s Goaltracker will show progress at the organization level with reporting on which goals are being achieved, and processing rewards for achieving them.

Does this program get accessed through a computer, mobile device or some other way?

Your company’s custom business school has been built with accessibility and compatibility in any internet website browser, mobile device or tablet.

For optimal use, we recommend the larger screen of a computer to give you a full-screen view of all the learning materials, interactive exercises and videos for maximum accessibility and ease-of-use.

If we decide to buy the Goalmakers program, what are the next steps and how do we move forward?

Once your company decides you’d like to move forward with creating your custom business school with the 90-Day MBA learning content, Goalmakers will set up your onboarding process within a 30 day, 8-step process.
Your executive team will start by going through the executive onboarding intake form process where Goalmakers will walk you through beginning the customization process of your company’s business school.
During that process, Goalmakers team will help you produce the best customizations and transition your executives into the implementation of your program at your company for your first quarter of employees.

How do I get in touch with a team member at Goalmakers to get more information?

The best way to get in touch with a Goalmakers team member to receive further information about whether a custom business school will be a good opportunity for your company is by sending an email to team@goalmakers.com.

You can also submit a form on Goalmakers.com and scheduling a time to speak with a team member. From there, we can assess your needs and determine if we are the best team to help you achieve your organization’s maximum potential.

Does Goalmakers have an official accreditation for the 90-Day MBA your company can offer its employees and what is the difference between a traditional accredited institutional MBA program and offering your company the 90-Day MBA program?

Goalmakers does not offer an official accreditation for any of your employees who complete the 90-Day MBA in your custom business school. We pride ourselves on being a lower-cost, shorter-duration alternative to a traditionally accredited MBA program, without any compromise to the core principles and strategies your organization needs to achieve maximum return on investment. 

When I buy the Goalmakers Custom Business School, does my entire organization get access to it or just a certain number of employees?

The number of employees that will have access to your custom business school and how quickly they will gain access into your learning platform will depend on which number of seat package you select that best fits the size of your organization.

We give you the flexibility to determine how many employees you would like to enroll in your custom business school every quarter, and help you find the best price and customized version of the product to offer your employees.

What prior experience, knowledge or credentials do you need to begin the Goalmakers program?

There is no requirement of an accredited degree, level of credential or knowledge achievement that your employees will need to gain great value from your custom business school.

The Goalmakers 90-Day MBA program was designed for businesses of all types and sizes to empower employees towards the change and improvement they want to see at their organization. We encourage all walks of life and the business world to come together in our platform, as it’s management application is universal.

What regions of the world are Goalmakers Custom Business Schools currently offered in?

Goalmakers has no restrictions on any parts of the world to create a custom business school and can accommodate all regions, time zones and countries that are interested in building their own business schools. Our material is all in english so if other languages are interested, that would be a separate requirement and discussion with Goalmakers.

Is there any support from Goalmakers for our company once we enter the program?

The Goalmakers team will be there for email or chat support if you have any questions regarding your learning platform, it’s contents or any technological issues that may arise in your employees time in the learning platform.

In the event of an issue, Goalmakers will work directly with our technology partners to have it resolved in as timely a manner as possible.

Goalmakers will also provide a monthly employee usage report and check in call with your team to ensure you are having the maximum company experience possible in your custom business school.

Is there a contract or term length of the agreement with Goalmakers to build our Custom Business School?

All custom business school packages with Goalmakers are under a 12-month licensing agreement which entitles you to full access for the number of seats to your employees every quarter, the customer and technical support from Goalmakers team and all of the reporting and learning accessibility tools in the learning platform.

What happens after my 12 month licensing agreement ends with Goalmakers?

After the 12 months has been completed, your team will be prompted automatically upon review to a renewed 12 month agreement at a discount from the year one cost, or can continue at the current billing rate of year one on a rolling quarterly billing cycle.

Who is the instructor that created and delivers the Goalmakers learning and content to our company?

John Cioffi is the Founder and Chief Content Officer of Goalmakers. He is the instructor throughout the entire 90-Day MBA and creator of all learning contents, materials and exercises associated with the program.
He is the author of The Winning Managers Playbook, which the learning content is based on, and the creator of the 5-Day MBA live seminar which the video content is created from.

John is an MBA graduate of The Wharton School, previous CEO of several companies and ran GoalMakers Consulting for 35+ years with hundreds of successful clients.

For a full look at John Cioffi and to see what clients have had to say about Goalmakers, please take a look at Goalmakers.com and review all the client testimonials from the consulting business, program, book and seminar.

What are the live sessions?

The live sessions happen 5 times via zoom throughout the program, we bring the entire cohort on to discuss their takeaways and allow for an opportunity for social learning through your peer group. Beyond that, we have guest experts and thought leaders who you can ask real-time questions to for advice.

This will give you a chance to have coaching for industry experts. If you miss one of these sessions, don’t worry they are all recorded and uploaded to the platform to be viewed later. For this cohort we will Tim Hilton a former MHEDA board member and previous owner of Carolina Handling as well as John Cioffi the creator of the program himself.

How long do I have access to the material after the 8-weeks?

Once the 8-week program concludes you’ll have access to the material for an entire year! The eLearning, videos, and resources are accessible any time through your Master Manager portal.

Who created this program?

The program was created by GoalMakers, The Master Manager program is the culmination of 30 years as a business coaching firm working hands on with clients to improve their business and operations. Our Chief Curriculum Officer is John Cioffi one of the original Founders of Goalmakers. He is the instructor throughout the Master Manager program John is the author of The Winning Managers Playbook, and the creator of the 5-Day MBA live seminar which is featured in some of our media.

John has a master’s from Dartmouth his MBA from The Wharton School, was previously CEO of several companies and ran GoalMakers Consulting for 35+ years with hundreds of successful clients. The GoalMakers team has brought all this material together and digitized it to increase the learning impact and create a more accessible and affordable program for you to take part in!

Does Goalmakers have an official accreditation for the Master Manager program?

Goalmakers is not accredited and does not count for continued education credits. Part of the reason for this is that it allows our curriculum and content to be much more agile and respond to the constant changes in the business environment (without waiting on the slow-moving accreditation process).

We pride ourselves on being a lower-cost, shorter-duration alternative to a traditionally accredited MBA program, without any compromise to the core principles and strategies your organization needs to achieve maximum return on investment.

FAQ 9 What does the curriculum cover?

The Master Manager program is based on a traditional MBA curriculum. The first half of the material is focused on fundamentals of management: creating a vision and proper goals, agile business planning, identifying the right customer and defining your strategies to serve them, honing your sales process and streamlining your operations, coaching and hiring the right team, empowering your team through better management, and it all comes together with creating a system of management for your organization to monitor and measure your progress.

After the core management sections, you will enter the finance and accounting sections of the program.
We start with Financial Fundamentals use a case study to apply real world context to the material to make it more relatable, we focus on not just reading but truly understanding the financial documents, income statements, balance sheets, and cash flow statements. Then we move on to focus on how to use this information to improve your organizations operations and grow your profits by understanding the how to calculate your financial ratios and set realistic goals for those ratios: such as efficiency and liquidity ratios, gross and net margin, accounts receivable, inventory turnover, and general productivity ratios.

And finally, we end with a few bonus sections to help with business planning and the interview guidance.

FAQ 10 To build on that, we have been asked ‘what if employees are not involved in hiring, managing, or the financials—should they still take the course?

While it’s entirely up to your executive team how you’d like to train your team, we believe that this fundamental information will help everyone better understand all the parts of a well operating company. The financial sections provide a framework for all financial fundamental principles your organization that all employees can benefit from. At the end of the day if employees don’t know what levers to pull to create an impact, then they won’t be able to provide input on how to make the company more profitable.

FAQ 11 If I am interested there a way to see the Master Manager material before buying the program to get a feel for the type of content and teaching style to relate to the instructor?

Goalmakers has created a preview course on our website, at www.Goalmakers.com/preview this will give you a chance to watch the videos, explore the learning content and try out the exercises taught before making the decision.

FAQ 12 Can you tell us about some of the successful clients or case studies of companies who have gone through the program and what they have to say about it?

Goalmakers has worked with hundreds of clients and individuals through our 35 years as a consulting business and delivering our live seminar, the 5-Day MBA.

If you visit our website at www.Goalmakers.com/testimonials, you see video and written testimonials of people who have experienced and been a part of the Goalmakers program and hear directly from their experience.

FAQ 13 What are the core benefits and expected ‘ROIs’ from our company buying this program that make it well worth the investment and cost?

This is a tricky question, and while we cannot give a precise answer as the benefits vary from each individual business. However, two examples from participating companies will showcase potential outcomes.
First, a distillery whose team sent their team in the GoalMakers program—while they all came out the other side ‘better managers’ one specific takeaway for their company was to improve the accounts receivable—they were able to set a goal of bring AR days down from 55 days and had the business constantly putting more cash into the business, they sat a goal to bring these down to 35 days. Which allowed them to put thousands of dollars every week back into their cash flow without changing anything other than simply aligning around an AR Goal.

Another business which is a wholesale distributor was able to focus their sales team after they all came to agreement on their generic strategy (part of the chapter Serve the Right Customer) and determined they were a premium provider aka a product innovator. With that they cut a low-cost inventory from their lines and were able, through that single decision bring their margin from 35% up to 40% gross margin.

Every team is different, but this course provides the knowledge, tools, and confidence for every learner to come out the better side a more informed and empowered employee and with that will create their own unique impact on the business.

FAQ 14 How do I get in touch with a team member at Goalmakers to get more information?

The best way to get in touch with a Goalmakers team member to receive further information about whether a custom business school will be a good opportunity for your company is by sending an email to team@goalmakers.com.

You can also book a zoom meeting to speak with our team directly if you visit www.GoalMakers.com/meet. From there, we can assess your needs and determine if this program will be a good fit for you and your team based on your goals.

FAQ 15 Where do I go if I am ready to sign up?!

www.GoalMakers.com/MHEDA is the registration page for course and should answer any more of your questions!