Learn. | Implement. | Grow. | Become a Master Manager!

Built on the foundations of a traditional MBA curriculum, the MHEDA Master Manager program helps you learn, better understand, and immediately apply these practical skills to immediatley improve your business.

Learn the best practices of management, demystify the financials, and become an MHEDA Certified Master ManagerTM.

Designed for both existing and aspiring managers, this training will enhance your professional knowledge to help you thrive in your career.


Scholarships Available!

October 6, 2021
Next Cohort Starts

Join the Fall Cohort Starting October 6!  

Early-bird registration ends on September 24.

Want to learn more?

Register for the Informational Webinar

Live Sessions of the Program

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Enroll in this course to see the live dates for the program.

Learn Anywhere,

The Master Manager program is completely virtual, but includes both self-paced and live sessions. It available anywhere & anytime on the web, mobile, & tablet.

Social Learning &
Collaborative Cohorts

We focus on social learning, allowing you to digitally network, creating group discussions & collaborative synergies with your fellow MHEDA members.

Featuring Industry Experts for Live Q&A

We will have Tim Hilton, former MHEDA Board Member on three live sessions as your guide to applying this learning in the Material Handling industry.

Want to preview the program?

Below is an overview of the 8-Week Program.
But if you want a sneak peek of the course, click below to access a preview of the entire course behind the paywall!

🚀 Week 1:  Set Goals all the Time

We begin by crafting a vision for the company, our long-term goal 3-5-years from now. This will be the North Star for our entire team. Then we learn what makes a 'good goal' and create company-wide, department-level, & individual goals that align with our vision. 

🔎 Week 2: Focus On the Process Not A Plan

We’ll get a baseline of our company's current status by collecting valuable information. Using that as a baseline we will adopt a planning process so our company can adapt to today’s ever-changing conditions.

✒️ Week 3: Coach the Right People

We’ll clearly define positions at our business, and create position descriptions for ourselves and key roles within the organization. Then we identify the right natural abilities needed for these roles, and if we have our people in the best place for success currently.

🔗 Week 4: Serve the Right Customers 

We begin by identifying our right customers, then determine how we find more of these right customers, building a sales process to serve them, streamlining our operations processes around them, and finally fostering a culture & strategies necessary to serve the right customer.

📝 Week 5: Empower Your Entire Team

Learn how managers empower their team members by establishing clear goals and allowing people to achieve those goals in their own way, through our system of “wide boulevards, high curbs”. 
We determine if our team members meet the criteria required to work in an environment of empowerment.

💯 Week 6: Do the Right Things Right

We will use six tools to monitor and manage our company’s performance and build our own System of Managing—a clear and effective means of providing clarity and purpose to team members while steering everyone to accomplish their individual goals, as well as the company’s goals. 

💰 Week 7: Business Finance 101

Using a case study, we will understand how to read and use financial statements. With the case study as real-world context, we will also learn about projections, inventory, accounts receivable, and cash flow and how to use this information to build stronger businesses.

💱 Week 8: Demistifying the Financials

With a new understanding of the basics, we will focus on specific elements that grow the bottom line. We start by calculating our own financial ratios, and how to set realistic goals for your business with them. From there we learn how to easily use break-even analysis to inform everyday decisions. 

Are you ready to become a Master Manager?

Take your career and expertise to the next level!

Don't just take our word for it!

In the words of our learners, GoalMakers...

#made all the difference as a new manager! | #is the training I needed to succeed. | #put thousands of dollars back into the bottom line. | #was the first step in aligning our entire organization. 

"If I had to choose the one thing that made the difference between what made our company become a national leader in our industry or just a statistic, it would be Willig and Cioffi’s coaching on how to manage for success... For those striving to be the best of the best, personally and professionally, this is your bible.”
John Hennessy
"GoalMakers helped my company along our path to both survival and growth in a world that is changing faster than anyone can track. The authors have a way of grabbing our feet and pulling us back down to the real world, while still allowing us to excel as a creative firm."

Karl Bischoff
"GoalMakers provides managers with proven, practical tools for developing and implementing operating plans that align with an organization’s strategic objectives and the strengths of its people to produce what we all want as business leaders: win-win solutions for every element of our businesses."

Robert G Nuber

Want to learn about the team behind the program?